Legal
Privacy Policy
This policy describes how Territory Instruments ("we", "us") handles personal information in connection with this website and related enquiries. For purchase-specific terms and returns, see our Terms & Conditions.
Information we collect
We collect personal information that you choose to provide, such as your name, company name, phone number, and email address, when you submit forms, request a quote, subscribe to updates, or contact us. We may also collect technical information that your browser sends when you visit the site (for example, IP address and general device or browser type) to operate and secure the service.
How we use information
We use personal information to respond to enquiries, provide calibration and instrumentation services, process transactions where applicable, improve our website, and send operational or service-related communications. We do not sell your personal data. We may share information with trusted service providers who assist our operations (for example hosting or email delivery) under strict confidentiality, or when required by law.
Cookies and analytics
We may use cookies or similar technologies to remember preferences, maintain sessions, or understand aggregate usage patterns. You can control cookies through your browser settings; disabling cookies may affect some features.
Security
We take reasonable technical and organisational measures to protect personal information against misuse, loss, and unauthorised access. No internet transmission is completely secure; we encourage you to use secure channels when sending sensitive information.
Retention
We retain personal information only for as long as needed to fulfil the purposes above, meet legal obligations, or resolve disputes.
Your rights
Depending on applicable law, you may have the right to access or correct your personal information, or to ask questions about how we handle it. Contact us using the details below and we will respond within a reasonable time.
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the site after changes constitutes your acceptance of the updated policy.
Contact
For privacy-related questions or requests, contact us at info@territoryinstruments.com or via the details on our Contact page.